In the past few years, cell phone repair businesses have cropped up all over the world, because we are all quite serious about keeping our cell phones in working order. Unfortunately, not all of these repair businesses are reputable, use quality parts or even know what they’re doing. It can be a scary thing to hand your cell phone off to some guy who will just be playing around with your phone to see if he can fix it without any real expertise involved. The good news is you don’t have to work with an inexperienced, less-than-professional business.
Here are some things to keep in mind when choosing a third party cell phone repair business:
Research the Business Online and In-Person
While this is somewhat common sense, it is without a doubt the first thing you should do when searching for a reputable cell phone repair shop. Check for an official website, Facebook, or Twitter page and see what other people are saying about them. If you can’t find an online presence, this may be a red flag. Any credible repair company should be more than forthcoming with their customers and gladly accept their feedback in a public forum where potential customers can find it.
Walk-in cell phone repair service will allow you to gauge your level of comfort on a face to face basis, but mail-ins take that factor away. If you’re thinking about mailing your device off to a company, you should communicate with them on the phone or at the very least, via email, before doing so. If you can’t find a contact phone number and/or physical address, find another repair service provider. There are many reputable companies out there, and you need to be able to communicate with the technicians before handing over your phone.
Inquire about Pricing
Pricing is a deciding factor for many when they’re debating whether they should get a device fixed or use an upgrade to get a new phone. A reputable repair shop should be open about their pricing from start to finish. Some of the best will even offer a free quote up-front after assessing your phone. When it comes to paying for a repair, prices will vary given where you live and your local market but the going rates should be pretty consistent across the board
Cheaper Isn’t Always Better
While it’s always nice to snag a good deal on something, cell phone repair isn’t something you should compromise on. If someone is offering to perform a screen replacement or other repair for a price that sounds too good to be true, it probably is. This is a huge red flag that they’re probably not using authentic or high quality parts. Knock-off and counterfeit parts are cheaper for a reason; they have an extremely high defect rate. It’s also less likely that the repair company is going to offer a repair warranty or stand behind their work.
North Georgia Cell Phone Repair has the tools and experience to repair any brand of cell phone. Depending on the damage, many technicians can generally finish repairs while you wait! If you are looking for the best cell phone repair business and would like a free estimate, call our friendly professionals today at 770-569-2002.