While people love their Kindle Fires, Kindle Fire HDX repairs have been a growing trend in tech repair shops. It never fails, even the most popular tech products have a downside and there are a few Kindle Fire HDX repair problems you may encounter.
Below are problems and solutions to help you deal with Kindle Fire HDX repair issues quickly:
Is your keyboard typing erratically?
This problem may produce a random collection of characters rather than what the user is typing, sometimes it may delete words, or skip pages by itself.
Potential solutions:
- First, you should try cleaning the touchscreen using a microfiber cloth. Make sure that any case you are using is fitted correctly, and check there are no air bubbles if you’re using a screen protector.
- Try holding down the power button for 20 seconds to turn it off and then press the power button to turn it on again.
- Make sure your Kindle Fire HDX is fully charged and repeat step 2.
- You could try a factory reset, but you’ll lose all of your content, so backup first. Swipe down from the top and tap Settings > Device > Reset to Factory Defaults > Reset.
- If you still experience the problem after factory resetting, then it’s time to contact a qualified repair technician.
Is your e-mail is not working or not updating properly?
If you are struggling to get your email account working correctly on the Kindle Fire HDX, you’re not alone. Reports suggest that the email will work for a small period of time and then inexplicably stop working and others report that they cannot get it to work at all. This is possibly caused by a problem with the native email app on the Kindle Fire, because some people have reported that installing a third-party app worked for them.
Workaround:
- Try a free third-party email app.
- Buy a third-party email app.
Is your Kindle Fire HDX not starting up or freezing during use?
Some people encounter freezes when they are using the Kindle Fire HDX and others report that the tablet won’t power on.
Possible solutions:
- Try rebooting the device by holding down the power button for 20 seconds and then tap the power button to turn it back on.
- Try holding down the power button for 20 seconds and when the device is completely off plug in the charger, then hit the power button again to turn the device on. If you think the battery might be dead then leave it to charge for an hour before you try turning it back on.
Will your device not charge?
Various battery-related problems have been raised by Kindle Fire HD owners. Issues range from a complete refusal to charge, to a partial charge, to a very slow charge. There are a few things you can double check and try on your own. Remember that charging with Amazon’s cable and the optional charger should take four hours, while charging it using the USB plug on your computer will take 13.5 hours.
Possible solutions:
- Hold down the power button for 20 seconds to power off and then try plugging in the charger.
- Make sure you are using the cable that you got with your Kindle Fire HD. A full charge should take 4 hours using the Amazon charger and cable.
- Try the charger with another device to make sure it is working.
- If the charging light doesn’t come on (it should be orange when charging and green when charged), try pushing the cable in more or gently moving it.
Is your Kindle Fire HDX not connecting to Wi-Fi?
There are all sorts of reasons your Kindle Fire HDX won’t connect to a Wi-Fi network. If you find that you can’t connect to Wi-Fi then there are a couple of simple things worth trying. Make sure you don’t have Airplane Mode on and that you do have Wi-Fi on via the notifications bar More > Wireless.
If you still can’t connect after trying the suggestions listed below, it might be because your router is unsupported or you have the router set to the wrong channel. It is best to refer to your ISP and check what else you can try.
Possible solutions:
- Try holding the power button for a second and when “Do you want to shut down your Kindle?” pops up, tap “Shut Down.” Turn off your router. Now turn both of them back on again.
- Try rebooting the device by holding down the power button for 20 seconds and then tap the power button to turn it back on.
- Before you start, make sure your Kindle Fire HD is fully-charged.
North Georgia Cell Phone Repair offers assessment and repair services for all Kindle Fire HDX problems. If you need to know more about Kindle Fire HDX repair, call 770-569-2002. We can fix that phone!
